Terms & Conditions

Trading Details and Registered Address

Arthur Price & Co Limited
Britannia Way
Lichfield
Staffordshire
WS14 9UY

Phone Number: 01543 257775

Fax Number: 01543 414488

Company Registered Number: 75016

Payment

We would always prefer to be paid by Debit or Credit Card. We accept all major cards EXCEPT American Express and Diners Card. Paying by Debit of Credit Card would also mean that you receive your order more quickly.

We will accept Cheques, made payable to Arthur Price, although we will always wait for the cheque to clear through our bank before despatching the goods.

Delivery Cost

We have a very attractive postage and packing scale that makes buying online great value. Our charges are:

- Orders up to £50.00 just £4.99 postage & packing
- Orders over £50.00 FREE DELIVERY!

So, for the best deal, take advantage of our excellent FREE HOME DELIVERY when you spend more than £50.00

These costs only apply to orders from the United Kingdom Mainland and Northern Ireland. Orders from abroad will be costed on a case-by-case basis.

Speed of Delivery

We always aim to despatch goods on the next working day after you have placed your order, provided we have all the items that you have ordered in stock. At busy times this may not always be possible with despatch then being a day later.

This means that you should receive your goods within 3 or 4 working days of placing your order.

The exception to this is if you pay by cheque. As mentioned above, we will always wait for cheques to clear before despatching goods.

Prices

Prices shown on the web site are current Retail prices and are therefore inclusive of VAT at 20%, but exclude the cost of delivery and insurance, which will be added to the price of your order. We always endeavour to keep the cost of delivery and insurance as low as possible.

Our prices are as stated on the site at the time you place your order. If, due to an error or omission, the price published is wrong, Arthur Price & Co Limited will advise you of the correct price and allow you to change or cancel your order.

Our ‘easy to do business with’ Returns Policy

If you change your mind for whatever reason about the items you have purchased, we will happily refund the cost of your purchase. Please try to ensure that the items are returned with their original packaging and that we have been advised within 7 working days of you receiving them.

To return your purchase, simply place the item(s) in its original packaging, including the packing note, and follow these 3 steps:

  • Contact us on 01543 257775 between 9am and 5pm to let us know about the items you wish to return.
  • Re-address the package to:
    Kevin Flint
    Arthur Price & Co. Limited
    Britannia Way
    Lichfield
    Staffordshire
    WS14 9UY

    ensuring that you have crossed out the original delivery details.

  • Send the package and insure it for the value of the packing note. This will protect you in case the package gets damaged whilst coming back to us. We can’t be responsible for parcels that do not manage to get back to us. When we receive the parcel, we will check it and refund the amount of the order plus the postage you have paid to return it to us.

Damaged Items

In the unlikely event that your items get to you in a damaged state, please advise us as soon as possible. This will enable us to go back to the carriers.

The Small Print Bit

Arthur Price & Co Limited provide this site and the products offered under certain Terms and Conditions that protect BOTH YOU AND US. By ordering any items from us you are agreeing to the following Terms and Conditions:

  • We reserve the right to change any Terms and Conditions from time to time
  • All transactions undertaken are governed by the law in England and Wales
  • Ownership of goods does not pass to you until we have received payment and despatched the goods
  • The content and creative in this web site is owned under copyright of Arthur Price & Co Limited. No representation of this material may be undertaken without the prior permission from Arthur Price & Co Limited.
  • Arthur Price & Co Limited can’t guarantee that information provided on the web site or pictures will wholly represent the items received, although every effort will be made to try to make sure that we provide the clearest pictures and descriptions that we can
  • Arthur Price & Co Limited are only responsible for the content of their site and can’t be held accountable for anything as a result of a link to any 3rd party or the content of their sites.

Social Media Competition Terms

No purchase necessary. Prize is a Grecian 7 piece pastry set. There is no cash alternative and the prize is not transferable. Competition is not open to any employee or family members of employees of Arthur Price. Only one entry per person per platform. You can enter the competition via Facebook, Twitter or Instagram. There will be just one overall winner selected at random. The winner will be notified by social media within two days of the competition closing date. The winner’s name may be used in post promotional publicity. The promoter’s decision is final.

The competition ends on 31st August 2015.

Thank you for taking the time to read through these Terms and Conditions!

The Arthur Price Team

If you have any questions regarding Arthur Price privacy policy, please email:enquiries@arthurprice.com